Leading responsibly to a sustainable tomorrow 

As India’s largest private sector bank, we remain deeply committed to positively impacting the environment, our customers, employees, and the wider community through responsible and inclusive growth. Guided by our belief in shared prosperity, we undertake focused interventions across environmental, social and governance (ESG) priorities to create large-scale positive impact on the millions of lives we touch every day. The Bank has a robust, multi-tiered ESG governance structure to ensure that sustainability considerations are systematically embedded across the Bank’s operations, lending practices and reporting mechanisms.

ESG Focus areas

Climate Change Strategy

We are committed to achieving carbon neutrality by FY 2031-32 and reducing our energy footprint through renewable energy adoption, energy-efficient infrastructure, and automated energy management.

Environmental & Social Risk in Lending

Our ESG Risk Management (ESG RM) Framework aims to strengthen the integration of ESG & climate change risk assessment into the credit appraisal process.

Sustainable Finance

Our Sustainable Finance Framework provides for issuances of green, social, sustainable and sustainability linked finance and elucidates the use, management, monitoring and reporting of such proceeds.

Value Chain & Procurement

The Bank seeks to ensure that its value-chain partners adhere to sustainability disclosure standards aligned with the Bank’s ESG benchmarks and applicable regulations.

Workforce Practices

We uphold non-discrimination, employee well-being, gender diversity and structured ESG learning and development.

Customer Engagement

We deliver responsible banking experiences through secure, customer-centric digital platforms and continuous feedback loops.

Community & Society

Guided by a Board-approved CSR policy, ‘Parivartan’ drives social impact across six focus areas: rural development, education, skill & livelihood enhancement, healthcare & hygiene, financial literacy & inclusion, & natural resource management.

Governance & Compliance

The Bank upholds transparency through a whistleblower mechanism and proactive stakeholder engagement, aligned with ESG best practices and reporting frameworks.

Transparency & Accountability

Our governance model ensures regulatory compliance, ethics, cybersecurity, and ESG-aligned oversight, in line with the Companies Act, SEBI regulations, and Indian stock exchange listing requirements.

Steady progress across priorities

Good corporate governance remains at the heart of our ESG strategy. We have made steady progress across key performance indicators, which speaks volumes about our responsible actions and focused interventions.

Environment
Social
Governance

Environment

Target to be carbon neutral by FY32
All new premises evaluated for IGBC certification, 2507 branches and offices certified as of March 31, 2025
Increased RE mix to 3.2% from 0.4% in the previous year
Enhanced assessment and disclosure of Financed Emissions
Sustainable Finance portfolio of 18.7%
ESG Risk Management Policy focusing on enhanced environmental and social due diligence for lending

Social

Gender diversity target of 27% by FY27, we stand at 26% as of March 31, 2025
2-tiered governance structure for Diversity, Equity & Inclusion –at the corporate & regional level
CSR initiatives cumulatively impacted over 100 million beneficiaries
People and work culture: Nurture, Care & Collaborate

Governance

Commitment to principles of independence, accountability, responsibility, transparency and fair & timely disclosures
Diversified and skilled board
Highest governance score of 1 by ISS, 2025
CSR & ESG Committee of Board oversee the ESG strategy along with the ESG Apex Council

Driving ESG through Structured Governance Framework

The Corporate Social Responsibility and ESG (CSR & ESG) Committee of the Board, inter alia, provides strategic oversight to the Bank’s ESG agenda—reviewing our sustainability roadmap, monitoring progress against targets, and ensuring alignment with stakeholder expectations and approving key disclosures in alignment with applicable regulatory and voluntary reporting standards. At the executive level, ESG implementation is driven by the ESG Apex Council, comprising senior leadership from across critical business and enabling functions. The ESG Apex Council is supported by three working groups that are aligned with the key pillars of the Bank’s ESG agenda and are tasked with driving implementation, monitoring progress, and facilitating internal capacity building across departments.

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Reports
Codes and Policies

9.00MB

14 Jan 2026 Annual Report FY 2024-25

14.97MB

13 Jan 2026 Annual Report FY 2023-24

8.90MB

12 Jan 2026 Annual Report FY 2022-23

7.48MB

11 Jan 2026 Annual Report FY 2021-22

8.99MB

10 Jan 2026 Annual Report FY 2020-21

8.06MB

09 Jan 2026 Annual Report FY 2019-20

392.59KB

14 Jan 2026 Environmental Social & Governance (ESG) Policy Framework

1.24MB

12 Jan 2026 Sustainable Finance Framework Policy Document

724.26KB

11 Jan 2026 Second Party Opinion (SPO) on Sustainable Finance Framework

10 Jan 2026 Sustainable Finance Issuance - Independent third- party post-issuance assurance on the allocation of proceeds and impact reporting.

09 Jan 2026 Diversity, Equity, Inclusion (DEI) Policy

08 Jan 2026 Human Rights Statement

Leading responsibly to a sustainable tomorrow