How to Update Your Email ID in HDFC Bank Account?

​​​Your email ID is more than just a contact detail. It’s the gateway for e-statements, transaction alerts and important updates from HDFC Bank. Keeping it current ensures uninterrupted services and helps enhance digital security. HDFC Bank offers multiple ways to update email ID in Bank Account online or offline, so you can choose what suits you best.

Credit Guarantee Fund Trust For Micro And Small Enterprises CGTMSE

Prerequisites Before You Change Email ID in Bank Account

Resident Individual / AUS / BO:

  • You can update your Email ID digitally via NetBanking, MobileBanking, or InstaServices.
  • You may also submit a physical form at the branch to update your Email ID.
  • CTA: InstaServices | NetBanking | Locate Branch

Non-Resident Indian:

  • You can update your Email ID digitally via NetBanking, MobileBanking, ATM, WhatsApp, or Insta Services.
  • Alternatively, you may submit the Contact Details Updation Form with a self-attested copy of your ID proof via your registered email ID, or visit the branch.
  • CTA: InstaServices | NetBanking | Download Form

Sole Proprietorship:

  • You can update your Email ID digitally via InstaServices.
  • You may also visit the branch and submit a physical form with your ID proof (OVD).
  • CTA: Update Online | Locate Branch

All Other Non-Individuals:

  • Partnership Firm, Pvt/Public Ltd Company, LLP, HUF, TASC, etc., can update their Email ID by visiting the branch with their ID proof (OVD) and authorised signatories for submitting the form.

Documents Required to Update Email ID in Your Bank Account

Identity Proof

  • Aadhaar Card
  • PAN Card
  • Passport
  • Driving Licence
  • Voter ID

Customer Request Form

  • Fill and sign the Customer Request Form at the branch to update your registered email ID at the bank branch.

Self-Attested Document Copy

  • Submit a self-attested photocopy of the identity proof along with the request form.

Methods to Update Email ID in Your Bank Account

Via Website

  • Go to www.hdfc.bank.in and in the menu, select Need Help > Accounts/Deposit Services > Update E-mail ID

  • Enter your registered mobile number along with DOB/PAN/customer ID for verification.

  • Enter the OTP received on the registered mobile number.

  • Read and agree to the terms and conditions and submit the OTP.

  • Enter your new email ID in the “enter new email address” field and verify using the OTP received on your new email ID.

  • Confirm your identity by entering the last 4 digits of your Debit Card ATM PIN, expiry date, and CVV. You can also confirm your identity through NetBanking via your user id and password. Your new email ID will be updated after 48 hours.

  • Submit and wait for confirmation via SMS/email.

Click here to get started

No need for collateral

Via Branch Visit

  • Collect the appropriate form from the branch.

  • Fill in all the details, including your new email ID.

  • Authenticate yourself via Aadhaar biomterics or provide a valid OVD.

  • Submit it at the nearest HDFC Bank branch to you. 

  • Collect an acknowledgement slip for tracking.

MI support 

Know More About Email ID Change in Bank Account

  • OTP Not Received: Ensure your mobile network is stable and your number is updated with the bank.

  • Incorrect Email Format: Double-check for typos.

  • Unlinked Mobile Number: Update your mobile number first if it’s outdated.

  • Branch Delays: Processing may take up to a few working days.

  • Receive timely account alerts and e-statements.

  • Enhance security for online transactions.

  • Reduce the risk of missing critical updates about products or regulatory changes.

  • Keep your registered mobile number active for OTPs.

  • Ensure the new email ID is accessible before initiating the change.

  • Each Joint Account holder should update their email ID individually if required.

  • If confirmation is not received within a few days, contact HDFC Bank PhoneBanking. 

Frequently Asked Questions

Email ID updation via Instaservice/ NB/ MB is done after 48 hours. Physical form request may take longer.

HDFC Bank does not charge customers for updating their email ID.

You’ll receive an SMS and/or email confirmation once your email ID is successfully updated.

You can change email ID in Bank Account online through MobileBanking, Phone Banking or InstaServices without visiting a branch.

Update Your Email ID in HDFC Bank Account Now!

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